In most cases, you should receive your on-line order within 5-7 business days. If, for some reason, there is any type of delay in receiving your product(s), please call our toll free number at 888-669-4524 to request assistance in tracking your order. If you mailed in your order and payment, please check with us to make sure we received it. Your product(s) will be shipped out the next business day after we have received your order and payment. If you have any questions please give us a call.